At fc188, your privacy is taken seriously. This Privacy Policy explains what personal information we collect when you use our platform in the Philippines, how we use it, who we may share it with, and what rights you have over your own data. By registering an account with fc188, you acknowledge that you have read and understood this policy.
When you register for an account on the fc188 platform, we ask for personal details including your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, confirm that you meet the age requirement of 21 years and above, and ensure that only one account is opened per person. During the verification process, you may also be asked to submit a government-issued identification document such as a passport, driver's licence, or any valid Philippine ID. When you make deposits or request withdrawals, we collect details about your chosen payment method, including e-wallet account identifiers or bank account references, in order to process your transactions accurately and securely. Any messages you send to our support team — whether through in-platform chat or email — are also stored so that we can track and resolve your enquiries effectively. You are always in control of what you submit, but please note that failing to provide required information may limit your ability to use certain features of the platform.
When you visit and interact with the fc188 website or mobile platform, we automatically collect certain technical data about your device and browsing behaviour. This includes your IP address, device type and operating system, browser version, the pages you visit within the platform, the time and duration of your sessions, and the links or buttons you click. We also collect information about the games you play, the bets you place, and the outcomes of those sessions — this data is used for account management, fraud prevention, and to improve the overall platform experience for Filipino players. Cookies and similar tracking technologies are used to remember your preferences and keep your session active when you are logged in; you can manage your cookie preferences through your browser settings, although disabling certain cookies may affect how the platform functions. We use session logs to identify unusual activity patterns that may indicate unauthorised access or fraudulent behaviour, and these logs are retained for a defined period in line with our security obligations. None of this automatically collected data is used to build advertising profiles or sold to marketing companies outside of the fc188 platform.
The personal data we collect from Philippine players is used for a clear and limited set of purposes, all of which are directly connected to operating the fc188 platform and providing you with a safe, fair, and enjoyable experience. Your identity information is used to verify your account, process your financial transactions, and comply with anti-money laundering and responsible gaming regulations applicable in the Philippines. Your contact details are used to communicate important account-related notifications, respond to your support requests, and — where you have opted in — send you updates about promotions and new features on the platform. Automatically collected data helps us maintain platform security, detect and prevent fraud, and understand how players use different features so we can continuously improve the service. We may also use aggregated, anonymised data for internal analytics and reporting purposes; this data cannot be used to identify any individual player. fc188 does not use your personal data for automated decision-making that significantly affects your rights without human review, and we do not sell or rent your personal information to any third party for their own commercial use.
We work with trusted third-party service providers — including payment processors, identity verification partners, and platform infrastructure providers — who need access to limited personal data in order to perform services on our behalf. These providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. They are not permitted to use your data for their own marketing or commercial purposes, and they operate under data processing agreements that are consistent with Philippine data privacy standards.
fc188 may be required to disclose personal data to government authorities, law enforcement agencies, or regulatory bodies in the Philippines when compelled to do so by applicable law, court order, or regulatory requirement. We take such obligations seriously and will only disclose the minimum amount of information necessary to comply with a legal requirement. Where we are legally permitted to do so, we will notify affected players of any such disclosure request before complying.
As a registered player with fc188 in the Philippines, you have a number of rights in relation to the personal data we hold about you, in line with the Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to access a copy of the personal information we hold about you, to request corrections if any details are inaccurate or out of date, and to ask us to delete your data where we no longer have a lawful basis for retaining it. You also have the right to object to certain types of data processing, such as receiving marketing communications — you can opt out of these at any time through your account settings or by contacting our support team. If you wish to exercise any of these rights, please reach out to us directly via the support channels available on the platform; we aim to respond to all data-related requests within a reasonable timeframe. Please note that some requests — such as deletion of account data — may affect your ability to continue using the platform, particularly where we are required to retain certain records for regulatory compliance purposes.
If you have any concerns about how fc188 handles your personal information, our FAQ page has clear answers to the most common questions from Philippine players. You can also review our Terms and Conditions for the full picture on your rights and obligations as a platform member.